Warranties

All our stoves are covered by a 1 year castings warranty. 

We are pleased to advise that when purchased through a recognised stockist as listed on our website, the warranty on the castings is extended to a 5 year period for a Franco Belge stove, 5 years for a multifuel/wood Wanders stove, 2 years for a gas Wanders product and a 10 or 15 year warranty for a Nordpeis product.

If the appliance is purchased from a supplier not listed on our website, the product is only covered by the standard 1 year warranty. 

The warranty covers the stove body castings only and does not include consumable items such as grates, firebricks, vermiculite panels, baffles, log guards, door rope and glass.  The burners in the gas stoves are covered by a 12 month warranty.

Any warranty claims should be addressed to your original supplier and accompanied with the date of purchase and serial number of the appliance.